HOW TO CONTACT US
If this is your first inquiry about Soilmoisture's products or if you have a specific question that needs to be answered, let us save you time. Please look at Soilmoisture's department list below to see which person can best assist you.
All Soilmoisture employees below can be reached by phone (please use phone extensions shown by the person's name below) toll free in the USA at 1-888-964-0040, or from outside USA (805) 964-3525 + Extension or via fax at (805) 683-2189 or by e-mail. We thank you for your interest in Soilmoisture Equipment Corp. and look forward to assisting you.
General Sales, Dealer Inquiries, Marketing and Sales
Are you a dealer and need help in any way? Do you have general sales questions about becoming a SEC-authorized dealer? Do you have questions regarding trade shows, seminars exhibits? Are you planning to visit us here in Santa Barbara? Do you have any feedback on our equipment or newsletter you want to share? Please contact our Sales Manager Megan Cullen (Ext. 248 or megan@soilmoisture.com).
Do you have a general Technical Question or an Applications Question?
Please contact our Technical Department at technical support or via phone at 1-888-964-0040 ext 222 and Greg Hart will available to answer your technical questions.
Literature Requests
Do you need sales literature sent to you? Then please contact Sales Department (Ext. 230 or sales@soilmoisture.com).
Quotation Requests
Do you need a quotation or Proforma Invoice? Did you receive a product that was damaged in shipment? Then please contact Sales Department (Ext. 230 or sales@soilmoisture.com).
Order Status and Shipments, Invoicing
Have you placed an order and want to know the status of your shipment? Do you have any changes you would like to make to your order or change the method of shipment? Do you have a question regarding an invoice? If this best describes your needs, then please contact Order Processing (Ext. 239 or 240 or carmel@soilmoisture.com).
Foreign Orders
Do you have an overseas shipments? Are you a dealer and want to check on the status of your order? Then please contact Karen Hilts (Ext. 240 or karen@soilmoisture.com).
Invoicing and Payments
Do you need to mail in a payment for invoices? Do you need to make a wire transfer of funds?
Then please contact Cathy Runser, in our Accounting Dept.(Ext. 249 or cathy@soilmoisture.com).
PRESIDENT:
Whitney Skaling (Ext. 242 or whit@soilmoisture.com).
For general questions please contact our Customer Service Dept. at customer_service@soilmoisture.com or via phone at 805-964-3525 extension 248.
